NOTE: We do not respond to animal-related services in unincorporated Bexar County or other municipalities within Bexar County or beyond. Bexar County residents should call Bexar County Animal Control at 210-335-9000 (option 1).
Animal Care Services (ACS) Field Operations Division is responsible for protecting the health and safety of the citizens and their pets.
Our variety of services include:
- answering calls concerning suspected abuse or cruelty to animals
- animal bites
- barking dog, nuisance cats and other animals that present a problem to the community
- injured animals
- livestock issues
- illegal animal sales
Roaming Dogs
Some high-risk areas of the City have confirmed packs of roaming dogs. The ACS Field Operations Division may address this using a specialized “sweeps” team.
If you need to report an incident, please include the following information about the animals:
- detailed descriptions
- locations
NOTE: Remember, it is illegal for dogs to roam off their owner's property. Animal Care Services is legally allowed to spay or neuter pets found roaming prior to returning the pet to their owner.
Humane Dog Traps
When available, ACS will loan humane dog traps to residents.
To borrow one, you must:
- sign and complete an animal trap loan contract
- check the trap regularly and release any contained animals to ACS
- take legal responsibility for the trap while it is in your care
Traps can be loaned for up to 7 days. No deposit is required.
NOTE: ACS traps cannot be used to trap wildlife, and any trapped wildlife will not be picked up or accepted by ACS.