Code Enforcement Process

The information is not inclusive of all steps and or actions that can be taken by the City. When possible, contact your code enforcement officer for specific information related to your case.

1. Complaint is submitted via online system or 311 call center. Officers may also initiate cases proactively.
   • Complaints may be made anonymously or contact information can be left if the complainant wishes to be contacted by our department.
   • Complaint-based cases are assigned based on call type and location.
2. For violations that require an initial inspection, the assigned officer will conduct an inspection for the stated complaint and document any other visible violations.
   • Initial inspections of the property in question will be completed within our stated service level agreement.
3. If a violation is found:
   • A notice may be sent or a citation issued. View the Violation Notice Process for more details.
   • The City is authorized to correct some code violations through abatements without prior notice.