STR Permits

Step 1.Requirements

Contact Information

Please include for all of the following:

• property owner
• applicant
• 24/7 designated operator

Floor Plan and Parking Plan

These plans should show the following:

• maximum number of guests
• location of fire extinguishers
• sleeping areas
• emergency evacuation routes
• designated off-street parking spaces

Owner Authorization

If the person applying is not the owner, a notarized authorization (PDF) from the owner is needed.

Proof of Ownership

Staff uses the Bexar County Appraisal District to verify the owner of record.

If you have recently purchased the property, please provide the recorded warranty deed.

Application Fee

This fee is non-refundable and is payable by credit card or e-bank.

• Type 1: $300 (owner or operator occupied)
• Type 2: $450 (Not owner or operator occupied)

NOTE: Any missing information from your application will delay the issuing of your permit.

Zoning Restrictions

STRs are allowed in any residential zoning district except:

• C-3
• L
• I-1
• I-2

One Stop Zoning Map

Density Limits

The ordinance uses a "blockface", or one side of the street between intersections, in the calculations done to determine how many STRs are allowed.

Once the density limit is reached, a special exception for a permit is needed from Board of Adjustment. The fee for properties with a Homestead Exemption is $400 and $600 for all others.

Step 2.Apply

Apply for Permit

We have created a step-by-step guide to help in the application process: Guide for Registering an STR Permit (PDF).

Step 1.Requirements

Update or Confirm Your Information

• If you have any changes since your original application was submitted, please include all the updated documents. (For example, an updated floor plan or changes to your applicant information.)
• If there are no changes, provide a statement confirming this.

Renewal Fee

This fee is non-refundable and is payable by credit card or e-bank.

• Type 1: $300 (owner or operator occupied)
• Type 2: $450 (Not owner or operator occupied)

Hotel Occupancy Tax (HOT) Payments

We will check the HOT Taxpayer Number status, so please ensure you are current with the monthly payments.

Step 2.Renew

Renew Your Permit

We have created a step-by-step guide to help in the renewal process: Guide to Renewing Your STR Permit (PDF)

If you need assistance, contact us.

Step 1.Cancel Your STR Permit

To cancel an STR permit, please provide the following information:

• property address
• STR permit number
• statement confirming you want to cancel your STR permit

Cancel Your Permit

Step 2.Close Your HOT Account

Please complete the following form to close out your HOT account:

Avenu Close Account Form

Send the completed form to SAHOT@AvenuInsights.com.