Healthy Environment

Livestock Permits

Livestock permits are available from the Animal Care Services Department.

Animal Welfare & Animal Cruelty

All animal welfare and animal cruelty code enforcement issues are the responsibility of the Animal Care Services Department.

Phone: 210-207-6650

Rendering

All ordinances, including rendering vehicles, storage facilities, and rendering plants are covered in the City Rendering ordinance, which is currently Chapter 13, Article X, Division 2 “Rendering.”

Fees

Rendering Facility Complaints

Email: Contact Form

Phone: 210-207-0135

In the event of an emergency or hazardous material spill, call 9-1-1, and the San Antonio Fire Department will respond appropriately.

Metro Health will be contacted by the Fire Department, as needed.

City Ordinances

City ordinances regarding health inspections at hotels and motels is located in Chapter 15, Article IV of the City Code.

A hotel is defined by City Code as any hotel, lodging house or inn in the city having three or more rooms where transient guests are fed or lodged for pay.

Environmental Health Officers investigate complaints at hotel/motels about general sanitation, swimming pools, spas, and pests. In addition, food service operations at hotels/motels are licensed and inspected.

Fees

There is not a fee from Metro Health at this time for hotel and motel facility inspections. However, the kitchen of any food establishment and any public or semi-public pools do have fees associated with their licensing.

Report these sites by calling 3-1-1 or 210-207-6000.

If the issue is taking place outside city limits in Bexar County, please contact Bexar County Public Works at 210-335-6700.

If you think you have an issue with mold at your residence and would like it to be tested, you will have to hire a private contractor. Contractors who test for and remediate mold can be located in the yellow pages under Mold.

The City of San Antonio does not have authority to force private property owners to remediate mold (e.g. apartment complexes or other rental property).

City Sewer Breaks

If the sewer line breaks on your private or commercial property, please do the following:

• Call a licensed plumber and have the line break repaired.
• Call San Antonio Water System (SAWS) at 210-704-7297.

NOTE: We do not clean up raw sewage on your property.

County Sewer Breaks

Please call Bexar County Public Works at 210-335-6700.

Raw Sewage Leaks

If there is sewage backed up into my apartment, whom do I call?

First, contact your apartment complex manager. If the manager is unresponsive, call 3-1-1 or 210-207-6000.

What if my neighbor has raw sewage leaking onto my property?

• If you live in the City of San Antonio: Call 3-1-1 or 210-207-6000.
• If it is a sewer line break, please also contact SAWS.
• If the issue is taking place in Bexar County, please call Bexar County Public Works.

Water Sampling at Your Residence

If you feel that your water has a quality issue and you are on a municipal supply, please contact San Antonio Water System (SAWS).

Metro Health’s lab conducts only bacterial testing on water samples for a fee of $25. A sample kit can be picked up at our Laboratory:

Phone: 210-207-8887

Address:
2303 SE Military Dr., Bldg. 533
San Antonio, TX 78223
Directions

Cross Connection Surveys

If you need to have a cross connection survey performed, contact us:

Email: Contact Form

Phone: 210-207-0135

Reinspection Fees

The fee charged to reinspect Environmental Establishments:

• First Reinspection: $103
• Second Reinspection: $118.45
• Third Reinspection: $128.75
• Fourth Reinspection: $154.50